Accessibility

Introduction

The Reus City Council has committed to making its website accessible in accordance with the Royal Decree 1112/2018, of 7 September, on accessibility of websites and applications for public sector mobile devices, by which the transpose is Directive (EU) 2016/2102 of the European Parliament and of the Council of 26 October 2016.

This accessibility statement applies to the Reus City Council website, excluding embedded content from other domains.

Compliance situation

This website is partially compliant due to non-compliance in the following areas:

Content not accessible

The following content is not accessible for the following reasons:

  1. Lack of conformity
  2. It is possible that some video players do not have an operating mode that allows the display of existing subtitles.
  3. The user may not be able to adapt the subtitle characteristics to individual requirements.
  4. Some pre-recorded videos on the website do not have audio description or alternative media.
  5. Some images are not labeled or have a generic textual alternative.
  6. On some pages, the information, structure, and relationships are not determined by software or have no alternative as text.
  7. On some pages, the contrast ratio in text may not be at least 4.5:1.
  8. On some pages, the contrast of user interface components and graphic objects may not reach 3:1 with adjacent colors.
  9. Occasionally, some links may not have their specific purpose defined textually.
  10. The focus location is not always visible when navigating with the keyboard.
  11. There are contents or phrases within the page whose language cannot be determined by program.
  12. On some pages, user interface components such as form elements, links, and script-generated components do not follow the structure recommended by accessibility guidelines.
  13. Some images are not labeled or have a generic textual alternative.
  14. Occasionally, some links may not have their specific purpose defined textually.
  15. Disproportionate load

Does not apply.

  1. The content does not fall within the scope of regulatory application.
    1. There may be office software files in PDF and other formats published before September 20, 2018 that do not fully comply with all accessibility requirements.
    2. There may be pre-recorded files published before September 20, 2018 that do not fully meet all accessibility requirements.
    3. There may be third-party content that is not developed by Reus City Council or that is not under its control, such as office files.

Publication

This statement was published on 01/04/2025.

The method used for this declaration was a self-assessment carried out with the online diagnostic service of the Web Accessibility Observatory of the General State Administration.

Last revised: 25/11/2025.

Communications and contact details:

You can make communications about accessibility requirements such as, for example:

- Report any possible breach by this website.

- Transmit other difficulties in accessing the content.

- Formulate any other query or suggestion for improvement regarding the accessibility of the website.

For these communications, the following channels are available:

Link to form

Telephone or address: Unit Responsible for Accessibility

Complaints and requests for accessible information:

You can also present:

  • A complaint regarding compliance with accessibility requirements for this website
  • A request for accessible information from:

- Contents excluded from the scope of application of accessibility regulations

- Content that is exempt from compliance with accessibility requirements to impose a disproportionate burden.

Complaints and requests for accessible information can be submitted through electronic processing of complaints and will be received and answered by the Unit Responsible for Accessibility within a maximum period of 20 working days.

Complaints:

If, after making a complaint or request for accessible information, it has been rejected, the decision taken is not agreed upon, or the response does not meet the requirements set out in the regulations, the interested party may initiate a complaint. A complaint may also be initiated if the twenty working days have elapsed without a response being received.

The claim may be submitted through General request and will be received and answered by the Unit Responsible for Accessibility.